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Industry-Specific Bidding

Navigating the Unique Requirements for Healthcare Contracts: NHS Bid Writing

By
Emeric Gabor
November 3, 2023
17 Min Read

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Navigating the unique requirements of NHS bid writing can be a daunting task for healthcare providers looking to secure contracts for their services. The NHS is the largest employer in the UK and procures a vast range of healthcare services, from primary care to specialized treatments. In 2020, the Department of Health and Social Care recorded £70 billion in expenditure, and this figure is sure to have increased since the pandemic.

Writing a successful NHS bid requires a thorough understanding of the procurement process and the unique requirements for healthcare contracts. Healthcare providers must demonstrate their ability to deliver high-quality services that meet the needs of patients while adhering to strict regulatory and financial requirements. This includes providing detailed information on their service delivery models, clinical outcomes, and workforce capacity, among other factors. With so much at stake, it's crucial for providers to have a solid understanding of the NHS bid writing process.

Understanding NHS Bid Writing

NHS bid writing is a specialized area of bid writing that requires a thorough understanding of the unique requirements for healthcare contracts in the UK. The NHS is the largest employer in the UK, and it spends billions of pounds each year on healthcare procurement. The process of bidding for NHS contracts can be complex and time-consuming, but it can also be highly rewarding for companies that are successful.

To be successful in NHS bid writing, it is essential to have a deep understanding of the NHS procurement process, the requirements for healthcare contracts, and the specific needs of the NHS. Companies that are new to the NHS bid writing process may find it helpful to work with a bid writing consultant who has experience in this area.

When writing an NHS bid, it is important to keep in mind that the NHS has a unique set of requirements that must be met. For example, the NHS places a strong emphasis on quality and safety, and bids must demonstrate that the products or services being offered meet these standards. Additionally, the NHS has strict requirements for data security and confidentiality, and bids must show how these requirements will be met.

One of the key challenges of NHS bid writing is the need to balance the requirements of the NHS with the needs of the company. Companies must demonstrate that they can provide high-quality products or services while also meeting the financial requirements of the contract. This requires careful planning and a deep understanding of the company's capabilities and resources.

In summary, NHS bid writing is a complex and specialized area of bid writing that requires a deep understanding of the unique requirements for healthcare contracts in the UK. Companies that are successful in this area can benefit from the large and lucrative NHS market. However, it is important to approach NHS bid writing with a confident and knowledgeable attitude, while also being neutral and clear in your approach.

The Importance of Experience

When it comes to NHS bid writing, experience is key. The healthcare procurement process is complex and unique, and it takes a skilled bid writer with a deep understanding of the industry to craft a winning proposal. In this section, we'll explore the importance of experience in NHS bid writing, and how it can impact your chances of success.

Track Record

One of the most important factors to consider when choosing an NHS bid writing partner is their track record. A bid writer with a strong track record of success in the healthcare sector is more likely to understand the unique requirements of NHS contracts, and to have the skills and expertise needed to craft a winning proposal.

When evaluating a bid writer's track record, it's important to look at their experience with similar contracts. Have they worked with NHS trusts or private healthcare providers before? Have they successfully bid on contracts similar to the one you're pursuing? A bid writer with a proven track record of success in your specific area of healthcare is more likely to be able to deliver the results you need.

Success Rate

Another important factor to consider when evaluating an NHS bid writing partner is their success rate. A bid writer with a high success rate is more likely to be able to deliver a winning proposal for your healthcare contract.

When evaluating a bid writer's success rate, it's important to look at their overall win rate as well as their success rate with similar contracts. A bid writer with a high win rate in the healthcare sector is more likely to have the skills and expertise needed to craft a winning proposal for your specific contract.

In summary, experience is crucial when it comes to NHS bid writing. A bid writer with a strong track record of success and a high success rate is more likely to be able to deliver a winning proposal for your healthcare contract. When evaluating potential bid writing partners, be sure to consider their experience and success rate to ensure that you choose the right partner for your needs.

The NHS England Tender Process

When it comes to bidding for healthcare contracts in the UK, the NHS England tender process is unique, with specific requirements that must be met in order to be considered for a contract. Here, we will outline the key steps involved in the NHS England tender process, including the invitation to tender and bidding.

Invitation to Tender

The first step in the NHS England tender process is the invitation to tender (ITT). This is a formal document that outlines the requirements for the contract, including the scope of work, the timeline, and the evaluation criteria. The ITT is typically posted on the NHS England website, and interested parties must register to receive the document.

Once the ITT has been received, bidders must carefully review the document to ensure that they meet all of the requirements. This may include providing evidence of previous experience in similar contracts, demonstrating financial stability, and providing information on the quality of the services to be provided.

Bidding

Once a bidder has determined that they meet the requirements of the ITT, they can begin the bidding process. This involves submitting a proposal that outlines how they will meet the requirements of the contract and why they are the best fit for the job.

Bidders should carefully review the evaluation criteria outlined in the ITT and ensure that their proposal addresses each of these criteria. This may include providing case studies, outlining their approach to project management, and demonstrating how they will ensure quality and safety throughout the contract.

It is important to note that the NHS England tender process is highly competitive, with many bidders vying for a limited number of contracts. Bidders should therefore ensure that their proposal is clear, concise, and compelling, highlighting their unique strengths and capabilities.

In conclusion, the NHS England tender process is a complex and highly competitive process that requires careful planning, attention to detail, and a deep understanding of the requirements. By following the steps outlined above, bidders can increase their chances of success and secure valuable healthcare contracts with the NHS England.

Key Players in Bid Writing

In order to successfully navigate the unique requirements of NHS bid writing, it is important to understand the key players involved in the process. The two main players are bid managers and commissioners.

Bid Managers

Bid managers are responsible for overseeing the entire bid writing process. They are responsible for ensuring that the bid is completed on time and meets all of the necessary requirements. This includes coordinating with various departments within the organization to gather the necessary information and documentation for the bid.

Bid managers must have excellent project management skills and be able to work well under pressure. They must also have strong communication skills in order to effectively communicate with internal stakeholders and external parties.

Commissioners

Commissioners are the individuals or organizations responsible for awarding healthcare contracts. They are typically representatives of the NHS or other healthcare organizations.

Commissioners play a critical role in the bid writing process, as they are the ones who ultimately decide which bids are successful. As such, bid writers must carefully consider the needs and requirements of the commissioners when crafting their bids.

In addition to bid managers and commissioners, there are a number of other entities that may be involved in the bid writing process. These can include:

  • Procurement teams
  • Legal teams
  • Finance teams
  • Technical experts
  • Subject matter experts

Effective communication with all of these entities is critical to the success of the bid writing process. This may involve regular meetings, email correspondence, and other forms of communication as necessary.

Overall, successful NHS bid writing requires a deep understanding of the key players involved in the process, as well as a strong commitment to collaboration and effective communication. By working closely with bid managers, commissioners, and other stakeholders, bid writers can increase their chances of success in this highly competitive field.

The Role of Bid Management Consultancy Services

Bid management is a complex process that requires a deep understanding of the healthcare industry, the NHS, and the specific requirements of each contract. Bid management consultancy services can provide valuable support to healthcare organizations that lack the resources or expertise to manage the bid process themselves.

Bid management consultancy services offer a range of services that can help healthcare organizations develop winning bids. These services include bid writing, bid review and analysis, bid strategy development, and bid presentation coaching. By leveraging the expertise of bid management consultants, healthcare organizations can improve their chances of winning contracts and securing new business.

One of the key benefits of bid management consultancy services is their ability to provide objective insights and advice. Bid management consultants are not emotionally invested in the outcome of the bid, which allows them to provide unbiased feedback on the quality of the bid and the strengths and weaknesses of the organization's offering.

In addition to providing objective feedback, bid management consultancy services can also help healthcare organizations save time and resources. Bid management consultants have experience working with the NHS and can navigate the unique requirements of each contract more efficiently than organizations that are new to the process.

Overall, bid management consultancy services play a critical role in the healthcare industry by helping organizations develop winning bids and secure new business. By leveraging the expertise of bid management consultants, healthcare organizations can improve their chances of success and achieve their growth objectives.

Strategizing for Success

When it comes to NHS bid writing, having a solid bid strategy is crucial for success. This involves identifying the key requirements of the contract, understanding the buyer's needs, and developing a compelling proposal that meets those needs. Here are some tips for developing a winning bid strategy:

Bid Strategy

  • Conduct thorough research on the buyer's organization, including their mission, values, and goals.
  • Analyze the requirements of the contract and identify any unique challenges or opportunities.
  • Determine your strengths and weaknesses as a bidder, and develop a plan to mitigate any weaknesses.
  • Identify your unique selling points and develop a strategy for highlighting them in your proposal.

Win Themes

Win themes are the key messages that you want to convey in your proposal. They should be based on your bid strategy and should highlight the benefits that you can offer the buyer. Here are some tips for developing effective win themes:

  • Focus on the buyer's needs and how you can meet them.
  • Use specific examples to demonstrate your experience and expertise.
  • Highlight your unique selling points and competitive advantages.
  • Use clear and concise language to convey your message.

Strategy Implementation

Once you have developed your bid strategy and win themes, it's time to implement them in your proposal. Here are some tips for effectively implementing your strategy:

  • Use a clear and logical structure for your proposal, with headings and subheadings that reflect the requirements of the contract.
  • Use tables, diagrams, and other visual aids to convey complex information.
  • Use bullet points and bold text to highlight key points.
  • Ensure that your proposal is well-written, with no errors in grammar or spelling.

By developing a solid bid strategy, identifying effective win themes, and implementing your strategy effectively, you can increase your chances of success in NHS bid writing.

Understanding NHS Contracts and Frameworks

When it comes to bidding for healthcare contracts in the UK, understanding the unique requirements of the National Health Service (NHS) is crucial. In this section, we will explore the different types of contracts and frameworks available through the NHS procurement process.

Single-Provider Contracts

Single-provider contracts are agreements between the NHS and a single supplier for the provision of goods or services. These contracts are typically awarded through a competitive bidding process, with the successful bidder being awarded the contract for a set period. Single-provider contracts are often used for one-off purchases or short-term service contracts.

NHS Frameworks

An NHS framework is a pre-agreed list of suppliers who have been selected to provide goods or services to the NHS. Frameworks are typically used for longer-term contracts or for the provision of goods or services that are required on a regular basis. Suppliers who are awarded a place on an NHS framework are pre-approved to bid for contracts that fall within the scope of the framework.

Framework Agreement

A framework agreement is a type of contract that is used to establish the terms and conditions for future contracts between the NHS and suppliers. Framework agreements are typically used for longer-term contracts or for the provision of goods or services that are required on a regular basis. Suppliers who are awarded a place on a framework agreement are pre-approved to bid for contracts that fall within the scope of the agreement.

It is important to note that being awarded a place on an NHS framework or a framework agreement does not guarantee work. Suppliers must still bid for individual contracts that fall within the scope of the framework or agreement.

Understanding the different types of contracts and frameworks available through the NHS procurement process is crucial for successful bid writing. By understanding the unique requirements of the NHS, suppliers can tailor their bids to meet the specific needs of the healthcare sector and increase their chances of winning contracts.

Navigating Healthcare Tenders

Navigating the unique requirements of healthcare tenders can be challenging, but with the right approach, it can be a rewarding experience. Here are some key considerations to keep in mind when bidding on healthcare tenders.

Healthcare Services

When bidding on healthcare tenders, it's essential to have a clear understanding of the services being offered. This includes the type of healthcare services required, the scope of work, and any specific requirements or qualifications needed to provide the services. It's important to review the tender documents carefully to ensure that your bid meets all the requirements.

Healthcare Leads

In the healthcare sector, leads are often responsible for managing the tender process. They can provide valuable insights into the tender process and help you navigate any challenges that may arise. Building strong relationships with healthcare leads can be beneficial when bidding on tenders, as they can offer guidance and support throughout the process.

Healthcare Provider

As a healthcare provider, it's important to demonstrate your expertise and experience in the field. This includes providing case studies, references, and other evidence of your ability to deliver high-quality healthcare services. It's also important to highlight any unique qualifications or certifications that set you apart from other bidders.

Overall, navigating healthcare tenders requires a combination of expertise, experience, and a deep understanding of the healthcare sector. By focusing on the key considerations outlined above, healthcare providers can increase their chances of success when bidding on tenders. If you're looking to improve your healthcare bid writing skills, consider working with a professional bid writing service like Healthcarebids to help you navigate the unique requirements of healthcare tenders.

Essential Tools for Bid Writing

As a healthcare provider, you know that winning NHS contracts is critical for your business. To do that, you need to have the right tools at your disposal. Here are two essential tools that can help you navigate the unique requirements of NHS bid writing:

Opportunity Trackers

Opportunity trackers are essential tools for staying on top of NHS tender opportunities. By tracking and monitoring opportunities, you can stay ahead of the competition and ensure that you never miss a deadline.

Opportunity trackers allow you to:

  • Monitor NHS tender opportunities in real-time
  • Receive alerts when new opportunities are posted
  • Track important dates and deadlines
  • Access bid documents and other relevant information

By using an opportunity tracker, you can streamline your bid writing process and ensure that you are always up-to-date with the latest opportunities.

Project Plan

A project plan is a vital tool for managing the bid writing process. It helps you to stay organized and on track, ensuring that you meet all of the deadlines and requirements of the bid.

Your project plan should include:

  • A timeline of key milestones and deadlines
  • A list of tasks and responsibilities
  • A budget and resource plan
  • A risk management plan

By creating a project plan, you can ensure that your bid is delivered on time and to a high standard.

PIN

A Prior Information Notice (PIN) is a useful tool for healthcare providers who want to bid for NHS contracts. A PIN is a notice that is published by the NHS, which provides information about upcoming procurement opportunities.

By using a PIN, you can:

  • Get early access to information about upcoming opportunities
  • Understand the requirements and scope of the tender
  • Plan your bid writing process in advance

Overall, these tools are essential for navigating the unique requirements of NHS bid writing. By using opportunity trackers, project plans, and PINs, you can streamline your bid writing process and increase your chances of winning NHS contracts.

Improving Tender Responses

To increase your chances of winning healthcare contracts, it's essential to improve your tender responses. Here are three ways to improve your tender responses:

Tender Improvement

Tender improvement involves reviewing past bids and identifying areas for improvement. By analyzing your previous bids, you can identify common mistakes and learn from them. You can also identify areas where you can improve your bid, such as improving your writing or providing more evidence.

To improve your tender responses, consider the following:

  • Review past bids and identify areas for improvement
  • Identify common mistakes and learn from them
  • Improve your writing and provide more evidence

Tender Mentor

A tender mentor can help you improve your bid writing skills and provide guidance throughout the tendering process. A mentor can help you understand the unique requirements of healthcare contracts and provide feedback on your bid.

To find a tender mentor, consider the following:

  • Look for mentors with experience in healthcare contracts
  • Choose a mentor who can provide feedback on your bid
  • Work with your mentor to improve your bid writing skills

Tender Ready

Tender ready involves preparing your organization for the tendering process. This includes ensuring that you have the necessary accreditations and qualifications and gathering evidence to support your bid.

To be tender ready, consider the following:

  • Ensure that you have the necessary accreditations and qualifications
  • Gather evidence to support your bid
  • Be proactive with your feedback and keep up to date with the supplier code of conduct

Improving your tender responses takes time and effort, but it's worth it in the end. By following these tips, you can increase your chances of winning healthcare contracts and growing your business.

The Significance of Pricing and Qualifications

When it comes to NHS bid writing, pricing and qualifications play a crucial role in determining the success of your proposal. In this section, we will explore the significance of pricing and qualifications in healthcare contracts.

Pricing

Pricing is a critical factor in any healthcare tender, and it can be challenging to get it right. The NHS is always looking for value for money, and your pricing strategy should reflect this. Make sure that your pricing is competitive, but also realistic and sustainable. Don't be tempted to underbid to win the contract, as this can lead to financial difficulties later on.

To ensure that your pricing is accurate, it is essential to conduct a thorough cost analysis. This analysis should take into account all the costs associated with delivering the service, including overheads, staffing, and materials. You should also consider any potential risks and build in a contingency to cover unexpected costs.

Qualifications

Qualifications are another critical factor in NHS bid writing. The NHS is looking for providers who have the necessary skills and experience to deliver high-quality services. When submitting a bid, it is essential to demonstrate that you have the qualifications required to deliver the service.

Make sure that you include all relevant qualifications in your bid, including certificates, licenses, and accreditations. You should also provide evidence of your experience in delivering similar services. This could include case studies, testimonials, or references from previous clients.

In addition to qualifications, it is also essential to demonstrate that you have a robust quality assurance process in place. The NHS is looking for providers who can deliver services to a high standard, and your quality assurance process should reflect this. Make sure that you have clear policies and procedures in place to ensure that your services meet the required standards.

In summary, pricing and qualifications are critical factors in NHS bid writing. To be successful, you need to ensure that your pricing is competitive, but also realistic and sustainable. You also need to demonstrate that you have the necessary qualifications and experience to deliver high-quality services. By following these guidelines, you can increase your chances of winning NHS contracts and delivering high-quality healthcare services.

Service Mobilisation and Model

Service mobilisation is a crucial phase in the delivery of healthcare services. It is the process of preparing the service for operation and ensuring that it is delivered in a safe, effective, and efficient manner. The mobilisation phase involves the development of a service model that describes how the service will be delivered, including the roles and responsibilities of staff, the processes for delivering care, and the resources required.

Developing a service model requires a deep understanding of each element of the service, how those service elements interact, and how the overall service will be delivered. This understanding is critical to developing a model that meets the unique requirements of healthcare contracts, including those of the NHS. The model should be designed to ensure that the service is delivered in a way that meets the needs of patients and is aligned with the organisational strengths and growth aspirations of the service provider.

To develop a service model that meets the unique requirements of healthcare contracts, it is essential to have a clear understanding of the service specification. This understanding should be used to inform the development of the service model, ensuring that it meets all the requirements of the contract. The service model should also be designed to enable the service provider to demonstrate how it will meet the key performance indicators (KPIs) specified in the contract.

Organisational strengths and growth aspirations are also critical factors to consider when developing a service model. The model should be designed to leverage the strengths of the organisation and align with its growth aspirations. This will ensure that the service is delivered in a way that is sustainable and enables the organisation to achieve its long-term goals.

In summary, service mobilisation and model development are critical phases in the delivery of healthcare services. Developing a service model that meets the unique requirements of healthcare contracts requires a deep understanding of the service specification, organisational strengths, and growth aspirations. The service model should be designed to ensure that the service is delivered in a safe, effective, and efficient manner, meets the needs of patients, and enables the service provider to achieve its long-term goals.

Negotiating and Sourcing Samples

Negotiating and sourcing samples are crucial components of NHS bid writing. The following tips will help you navigate these unique requirements for healthcare contracts:

Negotiating

Negotiating is a key aspect of NHS bid writing, as it enables you to secure the best possible deal for your organization. To negotiate effectively, you should:

  • Be confident and knowledgeable about your organization's needs and capabilities.
  • Understand the buyer's requirements and constraints.
  • Be clear about your organization's strengths and weaknesses.
  • Be willing to compromise and find mutually beneficial solutions.

Effective negotiation can help you secure a contract that meets your organization's needs and provides value for money.

Sourcing Samples

Sourcing samples is another important aspect of NHS bid writing, as it enables you to demonstrate your organization's capabilities and experience. To source samples effectively, you should:

  • Understand the buyer's requirements and the scope of the contract.
  • Identify relevant examples of your organization's work.
  • Provide clear and concise descriptions of your samples.
  • Demonstrate how your samples meet the buyer's requirements.

Sourcing samples can help you demonstrate your organization's expertise and differentiate yourself from other bidders.

In summary, negotiating and sourcing samples are important components of NHS bid writing. By being confident, knowledgeable, and clear, you can negotiate effectively and source samples that demonstrate your organization's capabilities.

Public Sector Contracts in London

Navigating public sector contracts in London requires a thorough understanding of the procurement process and regulations. The Public Contracts Regulations 2015 (PCR 2015) apply to all public sector organizations across the UK, including London. These regulations set out the rules for the procurement of goods, works, and services by public authorities.

When bidding for public sector contracts in London, it is essential to understand the specific requirements of the NHS. The NHS has its own procurement rules, which are designed to ensure that contracts are awarded fairly and transparently.

To bid successfully for NHS contracts, it is important to demonstrate a clear understanding of the unique requirements of the healthcare sector. This includes an understanding of the NHS procurement process, which involves a number of stages, including pre-qualification, tendering, and contract award.

In addition to the NHS, there are a number of other public sector organizations in London that offer opportunities for bidding on contracts. These include local authorities, government departments, and other public bodies.

When bidding for public sector contracts in London, it is important to be aware of the specific requirements of each organization. This may include providing evidence of experience in delivering similar projects, demonstrating a commitment to sustainable and ethical practices, and providing evidence of financial stability.

Overall, bidding for public sector contracts in London requires a thorough understanding of the procurement process and regulations, as well as a clear understanding of the specific requirements of each organization. By demonstrating a clear understanding of these requirements and providing a high-quality bid, businesses can increase their chances of winning public sector contracts in London.

The Role of Hudson Succeed

When it comes to NHS bid writing, it is important to have the right support and guidance. This is where Hudson Succeed comes in. Hudson Succeed is a bid writing service that specializes in helping businesses navigate the unique requirements for healthcare contracts.

With over £3 billion secured for their clients in direct contract wins, Hudson Succeed has a proven track record of success. Their services are designed to ensure that they can support businesses of all sizes, helping them to achieve their goals.

One of the key services offered by Hudson Succeed is consultation. During a consultation, businesses can discuss their specific needs and requirements with a bid writing expert. This allows Hudson Succeed to create bespoke packages that suit the business and its exact requirements.

Hudson Succeed also offers a range of other services to support businesses in their bid writing efforts. These include:

  • Bid writing: Hudson Succeed can provide a full bid writing service, from initial research and analysis through to final submission.
  • Mentor's advice: Businesses can benefit from the advice and guidance of an experienced mentor, who can provide support and feedback throughout the bid writing process.
  • Tips on preparing to tender: Hudson Succeed can provide businesses with tips and guidance on how to prepare for tendering, including identifying suitable opportunities and developing a winning strategy.

Overall, Hudson Succeed is a valuable partner for businesses looking to succeed in NHS bid writing. With their expertise and support, businesses can navigate the unique requirements of healthcare contracts and secure the contracts they need to grow and thrive.

Frequently Asked Questions

What are the steps involved in the NHS tender process?

The NHS tender process typically involves the following steps:

  1. Pre-qualification questionnaire (PQQ)
  2. Invitation to tender (ITT)
  3. Tender submission
  4. Tender evaluation
  5. Contract award

How can I access NHS tender documents?

NHS tender documents are usually available on the NHS Supply Chain website or on the relevant procurement portal. Some NHS trusts may also publish tender documents on their own websites.

What are the unique requirements for domiciliary care tender writing for NHS contracts?

When bidding for domiciliary care contracts with the NHS, it is important to demonstrate an understanding of the specific needs of the patient population, as well as the importance of providing high-quality care in a home setting. Additionally, tender writers should be familiar with the NHS's Quality and Outcomes Framework (QOF) and the Care Quality Commission (CQC) regulations.

Where can I find large-value tenders advertised by OHE?

The Office for Health Economics (OHE) does not typically advertise tenders directly, but instead provides research and analysis on healthcare economics. Large-value tenders are usually advertised on the NHS Supply Chain website or the relevant procurement portal.

What are the benefits of being on an NHS procurement framework?

Being on an NHS procurement framework can provide a number of benefits, including streamlined procurement processes, increased visibility to potential buyers, and access to a wider range of contracts. Additionally, being on a framework can help to establish a reputation for quality and reliability.

How can I ensure my bid for an NHS contract is successful?

To ensure a successful bid for an NHS contract, it is important to thoroughly understand the requirements of the tender and to tailor the bid accordingly. Additionally, it is important to provide evidence of relevant experience and expertise, as well as a clear and compelling value proposition. Finally, it is important to ensure that the bid is submitted on time and in compliance with all relevant regulations and guidelines.

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