Freelancer FAQs

We're here to support your success. Find answers to common questions and learn how to navigate our platform effectively in our FAQ section.
1. What is BidTalentConnect?

BidTalentConnect is a platform that helps you connect with top freelance bid professionals who specialise in preparing bids, particularly for UK public sector contracts. It’s a cost-effective solution for scaling your bid capacity.

2. How do I pay for a project on BidTalentConnect?

Once you hire a freelancer, you will be required to pay upfront for the agreed project fee or daily rate. These funds are held in escrow by the platform and released to the freelancer in weekly milestone payments based on your confirmation of work progress. If the timeframes are not clear, we can discuss a minimum commitment. 

3. How are payments handled on the platform?

We use Stripe for secure payment processing. Funds are released in stages to the freelancer based on your approval, ensuring you only pay for work completed according to the agreed milestones.

4. Can I get a refund if the freelancer does not deliver?

If there is a dispute over the quality of the freelancer’s work or unmet expectations, BidTalentConnect acts as a mediator. We will assess the situation and release or refund funds accordingly, based on the evidence provided by both parties. 

5. Can I work directly with a freelancer after finding them on BidTalentConnect?

No. Clients are prohibited from engaging freelancers directly outside of the platform. If a freelancer contacts you to work directly, it must be reported to BidTalentConnect. Violating this policy can result in legal and financial consequences for both parties. 

6. How does BidTalentConnect help ensure project continuity?

If a freelancer cannot complete a project for any reason, BidTalentConnect will quickly search for a suitable replacement to ensure disruptions are minimised in your bidding process.

7. Are there any recruitment fees for hiring freelancers on BidTalentConnect?

No, there are no additional recruitment or placement fees. The freelancer’s day rate or project fee includes the 10% platform fee, so you only pay the quoted rate. This makes scaling your bid team more cost-effective compared to traditional bid recruitment agencies.

8. What types of bid projects can I find freelancers for?

BidTalentConnect focuses primarily on UK public sector bids, ensuring freelancers have the expertise needed for these specific contracts. Projects range from 2 days to 6 to 8 weeks typically. 

9. What happens if there’s an issue with the freelancer’s performance?

BidTalentConnect serves as a neutral intermediary to resolve any issues that may arise during a project. If a dispute cannot be resolved, we will step in to mediate and take appropriate action, including refunding escrow payments if necessary. 

10. How flexible is working with freelancers through BidTalentConnect?

Using freelancers provides you with the flexibility to ramp up your bid resources quickly, without long-term commitments. This allows you to pursue time-sensitive opportunities while keeping your core team focused on other business priorities.

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